Support
Support tickets and FAQ
Our Service Desk lets you submit and track tickets from start to resolution, as well as rate the technical support provided by our team.
How to open a support ticket
- Support portal: suporte.witec.com.br
- Email: chamado@witec.com.br. A ticket is created automatically; use a subject line that summarizes your request and describe the issue in the email body.
- Phone (if you cannot use the portal or email): Brazil: +55 11 3294-4214 · New York: +1 (212) 202-0469
Tutorials
Public videos on signing in, opening and tracking support tickets:
Videos are available in their original language.